Your privacy matters to us. This Privacy Policy explains exactly what personal data 55bwn collects, why we collect it, how we use it, and the rights you have as a player based in the Philippines.
A plain-language summary of our most important privacy commitments. The full legal text follows in the sections below.
All personal data collected by 55bwn is stored on encrypted servers. We use SSL/TLS protocols across the entire platform to protect data in transit and at rest.
55bwn does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used solely to operate and improve our services.
We only collect data that is necessary to provide our services, verify your identity, process payments, and comply with Philippine regulatory requirements.
As a 55bwn player, you have the right to access, correct, and request deletion of your personal data at any time, subject to our legal retention obligations.
55bwn uses cookies to improve your experience and analyze platform usage. You can manage your cookie preferences through your browser settings at any time.
For any privacy-related concerns, our support team is available 24/7. Reach us via live chat or email at [email protected] — we respond within 24 hours.
1.1 55bwn is committed to protecting the privacy and personal data of all players who use our online casino and sports betting platform. We recognize that Filipino players entrust us with sensitive personal and financial information, and we take that responsibility seriously.
1.2 This Policy applies to all personal data collected through the 55bwn website at 55bwn.net, our mobile-optimized platform, customer support channels, and any other services we provide. It applies to all registered players, prospective players, and visitors to our platform.
1.3 By registering an account or continuing to use the 55bwn platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
1.4 This Policy is written in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations as administered by the National Privacy Commission (NPC).
2.1 Registration Data. When you create a 55bwn account, we collect your full legal name, date of birth, residential address (including city, province, and postal code), email address, and Philippine mobile number.
2.2 Identity Verification Data. To comply with Know Your Customer (KYC) requirements, we may collect copies of government-issued identification documents such as your Philippine passport, driver's license, UMID, SSS ID, or PhilHealth ID, as well as proof of address documents.
2.3 Financial Data. We collect information necessary to process deposits and withdrawals, including your GCash number, PayMaya account details, bank account information (BPI, BDO, Metrobank, UnionBank), and transaction history on the 55bwn platform.
2.4 Gaming Activity Data. We maintain records of your gaming activity on 55bwn, including game history, wager amounts, win/loss records, session durations, and bonus usage. This data is used for regulatory compliance, dispute resolution, and responsible gaming monitoring.
2.5 Technical Data. We automatically collect certain technical information when you access the 55bwn platform, including your IP address, device type, operating system, browser type and version, screen resolution, and referring URL.
2.6 Communications Data. We retain records of communications between you and 55bwn support, including live chat transcripts, email correspondence, and any feedback or complaints submitted through our platform.
2.7 The following table summarizes the categories of data we collect and their primary purposes:
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Registration Data | Name, email, mobile number, address | Account creation & identity |
| Identity Verification | Government ID, proof of address | KYC compliance |
| Financial Data | GCash, bank account, transactions | Payment processing |
| Gaming Activity | Bets, wins, session history | Service delivery & compliance |
| Technical Data | IP address, device, browser | Security & fraud prevention |
| Communications | Chat logs, emails, complaints | Support & dispute resolution |
3.1 Directly from You. The majority of personal data we hold is provided directly by you during registration, identity verification, payment processing, or when you contact our support team.
3.2 Automatically. When you access the 55bwn platform, we automatically collect technical data through cookies, web beacons, log files, and similar tracking technologies. See Section 7 for more details on our use of cookies.
3.3 From Third Parties. We may receive data about you from third-party payment processors (such as GCash and PayMaya), identity verification service providers, fraud prevention agencies, and regulatory authorities where required by law.
4.1 55bwn uses your personal data for the following purposes:
5.1 55bwn processes your personal data on the following legal bases under the Data Privacy Act of 2012:
6.1 No Sale of Data. 55bwn does not sell, rent, or trade your personal information to any third party for commercial or marketing purposes. Full stop.
6.2 Service Providers. We share personal data with carefully selected third-party service providers who assist us in operating the 55bwn platform. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank, UnionBank), identity verification providers, cloud hosting providers, and customer support technology providers. All such providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.
6.3 Regulatory Authorities. We may disclose your personal data to Philippine regulatory authorities, law enforcement agencies, or courts where we are legally required to do so, including in connection with AML investigations, fraud inquiries, or gaming compliance audits.
6.4 Business Transfers. In the event of a merger, acquisition, or sale of all or part of 55bwn's business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy practices of the new entity prior to the transfer taking effect.
6.5 With Your Consent. We may share your data with third parties in other circumstances where you have given your explicit prior consent.
7.1 55bwn uses cookies and similar tracking technologies to enhance your experience on our platform, remember your preferences, maintain your session, and analyze how the platform is used.
7.2 Types of Cookies We Use:
7.3 You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 55bwn platform. Refer to your browser's help documentation for instructions on managing cookie preferences.
8.1 55bwn retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulatory obligations.
8.2 In general, we retain account and transaction records for a minimum of five (5) years following account closure, in compliance with Philippine AML regulations and gaming compliance requirements. Identity verification documents are retained for the same minimum period.
8.3 Communications data, including support chat logs and email correspondence, is retained for a minimum of two (2) years from the date of the communication.
8.4 Where retention is no longer necessary for legal or regulatory purposes, 55bwn will securely delete or anonymize your personal data.
9.1 55bwn implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
9.2 While we take all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 55bwn will notify you and the National Privacy Commission (NPC) in accordance with the requirements of the Data Privacy Act of 2012.
9.3 You are responsible for maintaining the security of your 55bwn account credentials. Do not share your password with anyone, and contact our support team immediately if you suspect unauthorized access to your account.
10.1 Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 55bwn:
10.2 To exercise any of the above rights, please contact our support team via live chat or email at [email protected]. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.
11.1 The 55bwn platform is strictly intended for adults aged 21 years and above, in accordance with Philippine regulations governing online gambling. We do not knowingly collect personal data from individuals under the age of 21.
11.2 If we become aware that we have inadvertently collected personal data from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on our platform, please contact us immediately at [email protected].
12.1 The 55bwn platform may contain references to third-party services such as payment providers. Please note that once you leave the 55bwn platform, this Privacy Policy no longer applies. We encourage you to review the privacy policies of any third-party services you use in connection with your 55bwn account.
12.2 55bwn is not responsible for the privacy practices or content of any third-party websites or services.
13.1 55bwn reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered players via email or a prominent notice on the platform at least seven (7) days before taking effect.
13.2 The date of the most recent revision is displayed at the top of this Policy. Your continued use of the 55bwn platform following the effective date of any amendment constitutes your acceptance of the revised Policy.
13.3 We encourage you to review this Policy periodically to stay informed about how we protect your personal data.
14.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the 55bwn Data Protection team through the following channels:
14.2 55bwn aims to acknowledge all privacy-related inquiries within twenty-four (24) hours and to provide a substantive response within thirty (30) days of receiving a verified request.
Now that you know how we handle your data, play with peace of mind. Join thousands of Filipino players enjoying slots, live casino, bingo, and more — all in PHP with local payment support.
21+ only. Please gamble responsibly. See our Responsible Gaming page for support tools.